Home > Terms & Conditions
Kingdom Beauty Supplies reserves the right to change prices and deals without notice; price errors are unintentional, in-case of online and in store price differences –store price will be considered correct. Refunds, Returns and Exchanges must follow Kingdom Beauty Supplies guidelines. No warranty without receipt. If issues arise solutions are at Kingdom Beauty Supplies discretion

Refund & Return Policy
  • In the event that the wrong product(s) is shipped or the product(s) is damaged during the course of shipping. Please notify us immediately via our toll free number, 1-800-738-8666 Monday to Thursday, 9am to 6pm and Friday 9am to 5pm, Pacific Standard Time (PST). Kindly also have your invoice on hand at the time of the call. We will require specific details from the invoice.
  • Upon confirmation of an available replacement product(s), the buyer must then send the damaged product(s) back to us. Once the damaged product(s) has been received, we will replace the product(s) and have it shipped back to the buyer at no additional cost.
  • We welcome exchanges of products. Products to be exchanged need to be returned in its original, unopened packaging in re-saleable condition. If shipping is required, the cost of shipping would be the responsibility of the buyer.

For all exchanges, a copy of the original invoice needs to be included.
A 20% restocking fee will be charged for items returned 30 days from the purchase date.

  • NO Refund or Exchange on SCISSORS
  • NO Refund or Exchange on FURNITURE

Warranty
  • For warranty purposes please keep a copy of the original invoice along with the warranty card.

Shipping Information
  • For clients in the Greater Vancouver Region, we offer delivery services at a rate of $5.00cdn per trip. Please inquire at the time of order placement, the availability of our delivery service to your salon.
  • Call office for out of town ordering inquiries.
  • For over-sized items, you will be informed of exact shipping charges via telephone within 2 business days. Please ensure that your contact information is accurate.
  • Please note that for all over-sized orders, neither your order nor your credit card will be processed until we receive your confirmation of the final order total with the adjusted shipping charge.
  • For security reasons, our sales associate will require your identification information during the confirmation call.

Shopping Online
  • To ensure your security and privacy. Our sales associates will ask for confirmation information from you prior to each transaction.
  • Please ensure your contact number is up-to-date. If we are unable to contact you, the transaction will not be completed.
  • Typographic, photographic and prices errors are unintentional and subject to correction. Kingdom Beauty Supplies reserves the right to limit quantities and prices. All products are subject to availability. All products may not be available in all locations. sale and promotional offers.
  • Products purchased subject to reconfirmation of availability.
  • Images of products may not be exact.
  • Prices subject to change without notice.

Further Inquiries
  • Should you still have any unanswered questions, please fill in your email address and include a brief message in the form below. If you are contacting us regarding order related questions, please include your User ID and Order Number in the message.