Kingdom Beauty Supplies reserves the right to change prices and deals without notice; price errors are unintentional, in-case of online and in store price differences –store price will be considered correct. Refunds, Returns and Exchanges must follow Kingdom Beauty Supplies guidelines. No warranty without receipt. If issues arise solutions are at Kingdom Beauty Supplies discretion
Refund & Return Policy
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In the event that the wrong product(s) is shipped or the product(s) is damaged during the course of shipping. Please notify us immediately via our toll free number, 1-800-738-8666 Monday to Thursday, 9am to 6pm and Friday 9am to 5pm, Pacific Standard Time (PST). Kindly also have your invoice on hand at the time of the call. We will require specific details from the invoice.
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Upon confirmation of an available replacement product(s), the buyer must then send the damaged product(s) back to us. Once the damaged product(s) has been received, we will replace the product(s) and have it shipped back to the buyer at no additional cost.
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We welcome exchanges of products. Products to be exchanged need to be returned in its original, unopened packaging in re-saleable condition. If shipping is required, the cost of shipping would be the responsibility of the buyer.
For all exchanges, a copy of the original invoice needs to be included.
A 20% restocking fee will be charged for items returned 30 days from the purchase date.
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NO Refund or Exchange on SCISSORS
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NO Refund or Exchange on FURNITURE
- Furniture Warranty does not include Freight & Labour Charges
- Warranty is to the original buyer (Not Transferable) + Must present invoice
Warranty
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For warranty purposes please keep a copy of the original invoice along with the warranty card.
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